Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page, where you can find answers to the most common questions about our professional image editing services. If you have any other questions or need more assistance, please feel free to contact us anytime.

Hello Retoucher is a leading provider of professional photo retouching and image editing services. With our expertise in product and eCommerce photography, we specialize in enhancing the visual appeal of your images to attract customers and increase sales.

By using Hello Retoucher, you can save time and money, improve your image quality, and boost your online presence. We offer high-quality image editing services for eCommerce businesses, photographers, Amazon sellers, and global brands. Whether you need simple edits or more complex tasks, we’ve got you covered. Let us handle the editing so you can focus on your important work. Our services start at 19¢ per image, ensuring affordability without sacrificing quality.

Hello Retoucher works in three simple steps:

  1. Upload your images and select the service you need. You can also add any special instructions or preferences.
  2. Our expert photo editors will edit your images according to your requirements and specifications. We use advanced tools and techniques to ensure pixel-perfect results.
  3. We will deliver your edited images within 6 hours or less. You can download them from our secure server or request revisions if needed.

We offer a wide range of image editing services, including:

  • Clipping path service: We create precise paths around your objects to remove or change the background.
  • Photo retouching service: We improve the appearance of your images by removing dust, spots, scratches, wrinkles, and reflections, and adjusting brightness, contrast, and color balance.
  • Image masking service: We select and manipulate complex subjects with fuzzy edges, such as hair, fur, or translucent objects, to remove or replace backgrounds, apply effects, and maintain smooth edges.
  • Shadow making service: We create or enhance realistic shadows in your product images to improve their depth and appeal.
  • Car photo editing service: We enhance and modify your car images to make them look more professional and attractive. We adjust color and lighting, remove unwanted objects, change backgrounds, and add special effects.
  • Invisible ghost mannequin service: We remove the visible parts of your garment’s mannequin or model to create an illusion that an invisible person is wearing it.

We ensure the quality of our services by following these steps:

  1. We assign your images to the most suitable photo editors based on their skills and experience.
  2. We follow your instructions and specifications carefully and adhere to the industry standards and best practices.
  3. We check and review your images before delivery to ensure they meet your expectations and requirements.
  4. We offer unlimited revisions and a 100% money-back guarantee if you are not satisfied with our work.

Our pricing depends on the type and complexity of the service you need. Our image editing services start at 19¢ per image, but we also offer discounts for bulk orders and regular customers. You can check our pricing page for more details or contact us for a custom quote.

You can pay for our services using any of the following methods:

Credit card: We accept Visa, Mastercard, American Express, and Discover cards. We use a secure payment gateway to process your transactions.
PayPal: You can pay using your PayPal account or create one if you don’t have one. PayPal is a fast and safe way to send and receive money online.
Bank transfer: You can pay using your bank account or wire transfer. Please note that this method may take longer and incur additional fees.

We deliver your images within 6 hours or less, depending on the number and complexity of your images. We also offer an express delivery option for urgent orders. You can choose your preferred delivery time when you place your order.

You will receive an email notification when your images are ready. You can then download them from our secure server or request revisions if needed. You can also access your images from your account dashboard at any time.

If you are not happy with the quality of your images, you can request revisions within 7 days of delivery. You can do so by contacting us via email, phone, or live chat, or by using the revision button on your account dashboard. You can request as many revisions as you need until you are satisfied with the results. We will make the necessary changes and resend your images as soon as possible.

We take your privacy and security very seriously. We use the following measures to ensure the safety of your data and images:

  • We use SSL encryption to protect your personal and payment information.
  • We use a secure cloud storage system to store your images and files.
  • We do not share, sell, or disclose your data and images to any third parties without your consent.
  • Unless you request otherwise, we delete your images and files from our server after 15 days of delivery.

You can contact us anytime via email, phone, or live chat. You can also fill out the contact form on our website or send us a message on our social media channels. We are available 24/7 to answer your questions and assist you with your orders.