Privacy Policy

At Hello Retoucher, we prioritize the protection of our clients’ personal data and files to ensure secure and comfortable business relationships. This Privacy Policy explains how our company collects and uses data obtained from our website while safeguarding our clients’ integrity. If you have any questions regarding our Privacy Policy, please feel free to contact us at [email protected].

What Information We Collect

When you visit our website or use our services, we may collect various types of personal information from you. This includes:

  • Contact information such as email addresses, mailing addresses, billing information, and telephone numbers.
  • Demographic information such as postcode, preferences, and interests.
  • Financial information such as credit and/or debit card numbers.
  • Web browser type and version (automatically collected).
  • Operating system (automatically collected).
  • Usernames and passwords for account access.

Use of Client Data

Hello Retoucher requires accurate client information to provide efficient, seamless, and customized services. We ensure secure processing of your personal information, utilizing it for the operation and administration of our website. The purposes for which we use your personal data include (but are not limited to) the following:

  • Personalizing the customer experience
  • Creating tailored ads and other promotional efforts
  • Providing you with quality services
  • Notifying you of any changes to our services
  • Allowing third parties (when necessary) to perform logistical and technical functions on behalf of Hello Retoucher
  • Implementing our website Privacy Policy, Terms and Conditions, and other applicable terms
  • Assisting in the improvement of our future website development

If you have any queries or concerns about this Privacy Policy or wish to withdraw your consent, please contact us email at [email protected]. Any personal data we process is stored securely on a server protected by a firewall. We retain this information only for as long as necessary for the processing purposes. Your personal data, such as your email address, will be retained only if you consent to receive communications from us, and we will promptly cease contact upon withdrawal of your consent.

How We Protect Your

At Hello Retoucher, we take the security and privacy of your personal information seriously. We have implemented a range of measures to safeguard your data and ensure its protection:

Physical security: We have implemented physical security measures to protect against unauthorized access, including secure hosting facilities and data centres.
Encryption: We use industry-standard encryption protocols to protect data transmission over the internet and ensure that personal information is kept confidential.
Data access controls: We have implemented strict access controls to ensure that only authorized personnel have access to your personal information.
Employee training: Our employees undergo regular training on data protection and privacy practices to ensure compliance with legal requirements and maintain the highest level of security.
Data retention: We retain personal information only for as long as necessary for the purposes for which it was collected and in accordance with applicable laws and regulations.

Please be aware that while we take every precaution to protect your personal information, no security measure is completely foolproof. However, we regularly review our security procedures and update them as necessary to mitigate any emerging threats. For more detailed information on how we protect your personal data, please refer to our Privacy Policy.

Disclosure of Client Information to Third Parties

In certain situations, it may be necessary for Hello Retoucher to share your personal information with third parties. These situations include:

Advertising Companies: We may use third-party advertisers who may send you ads when you visit our website. These advertising companies may use data about your visits to our site and others within web cookies to provide you with related product and service ads that may interest you.

Communications for Marketing: With your informed consent or opt-in, we may share your data with third-party companies for marketing purposes as permitted by laws and regulations.

Service Providers:
We may share your information with third-party providers who perform services for Hello Retoucher or on our behalf. These services include email delivery, customer service, hosting services, payment processing, and more.

As Required by Law: We will release necessary client information to respond to legal processes, investigate potential policy violations, or protect the safety, rights, and property of others. We may disclose your data as required by applicable regulations, laws, or rules, including sharing information with third parties for fraud protection.

We undertake careful screening of third parties with whom we share client information to ensure proper controls are in place, including GDPR compliant entities. Hello Retoucher does not sell your personal data and discloses only the information required for third parties to deliver specific services. We take appropriate measures to ensure that third parties keep your data secure and use it solely for the intended purpose.

Image Copyright

At Hello Retoucher, we regard all images you send as your property. We do not claim ownership of any photos and files that you upload and share with us. We utilize secure servers for file exchange and do not expose client images to search engines or other methods of discovery. However, we may request permission to use your submitted files for promotional purposes such as publishing them on our website as sample projects. You have the right to decline giving consent for non-commercial purposes. Please note that images sent under our Free Trial service are excluded from the scope of this Privacy Policy.

Data Security and Storage

We prioritize the security of personal information held by Hello Retoucher in accordance with our internal security policy and applicable data protection laws.

Internal Security: By submitting your private information, you agree to our storage and processing of client data. We implement generally accepted operational security standards and technology to protect personal information from unauthorized alteration, misuse, destruction, or loss. However, it is important to note that no digital storage method or transmission is 100% secure. In the event of a security breach that may put your personal information at risk, we will take necessary steps to prevent further damage and promptly inform you.

Data Protection Regulation

Clients are entitled to various rights under the General Data Protection Regulation (GDPR). Hello Retoucher is committed to upholding these rights. The rights include:

  • The right to be informed
  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights concerning automated decision-making and profiling

Don’t hesitate to get in touch with us if you wish to exercise any of these data protection rights.

Modern Slavery Concerns

Hello Retoucher is dedicated to eradicating contemporary slavery and human trafficking in all aspects of our business operations and supply chains. Our Modern Slavery Policy reflects our commitment to maintaining ethical and responsible business practices while ensuring that slavery and human trafficking have no place in our organization. If you have any concerns related to modern slavery or human trafficking, please contact us directly via phone or email.

Opting Out

To opt out of receiving any electronic communications from Hello Retoucher, please follow the unsubscribe link provided within our messages. We appreciate receiving feedback or questions regarding how we process your personal data and our Privacy Policy. We will address your concerns as promptly as possible.

Data Transfer To Other Countries

It is important to consider data transfer to other countries when drafting a privacy policy. When personal data is collected, it may be processed and stored in a country that is different from the one in which it was collected. In the case of Hello Retoucher, data may be transferred to the United States or other countries. It is crucial to ensure that personal information is protected at the same level required by applicable data protection legislation.

Hello Retoucher stores all data exclusively on secure hosting facilities provided by Shopify. The contract with the hosting provider ensures compliance with security regulations. Additionally, Hello Retoucher will not retain data longer than necessary or delete it when required by law or regulation. Users with active accounts are also responsible for deleting data when necessary.

By disclosing this information about data transfer and storage, Hello Retoucher aims to provide transparency and assurance to users regarding the protection of their personal information.

Changes To This Privacy Policy

We may update this Privacy Policy from time time reflect changes in practices services It important review this Policy regularly stay informed about how collect use protect personal Any updates effective immediately upon posting on this website If significant changes are made this Privacy Policy will notify by email posting prominent notice our website By continuing use services after any changes are made acknowledge accept updated Privacy Policy It responsibility ensure contact provided accurate up-to-date so communicate effectively If questions concerns this Privacy Policy practices this website contact us at info@photoshoppaths com

Contact Information

If you have any questions or concerns about our privacy policy, you can reach out to us via email at [email protected]. Your privacy matters to us, and we are committed to addressing any issues promptly and effectively.